Shipping policy

Shipping Policy — Velora Home

UK delivery

Delivery times vary by product. Our estimated delivery time for UK orders is 7 to 10 working days from the date the order is placed. Working days are Monday to Friday, excluding UK bank holidays. This is an estimate rather than a guaranteed delivery date.

Shipping costs

The shipping cost for your order is displayed at checkout before you pay.

Orders and tracking

If your order contains items sent by different suppliers, they may arrive in separate parcels. Where tracking is available, we will provide the tracking details after dispatch.

Delivery problems

If your order has not arrived within the estimated time, please email Grazieleoliveira286@yahoo.com with your order number so we can investigate. If we cannot deliver as agreed, your statutory rights remain unaffected.